Access Finance Service Portal for SSC Requests

Step 1 - Select “Finance Shared Service Center Request”

• Under Services, the select the appropriate request type:

• SSC Finance Request
• Travel‑Related Request
• Non‑Travel Employee/Student Reimbursement Request
• Independent Contractor Payment Request
• Supplier Maintenance Request

• Choose the form that matches your need and select “Submit” for your request type

Step 2 – Complete the Required Header and Ticket Fields

Each form contains required header fields. Finance SSC requests will also funding information and a valid business justification that includes a description of the expense, why the expense is necessary, and how the expense benefits the mission of the unit, department, institution or research.

After completing the form, click Submit.

• Favorite your most‑used forms
  • Click Add to Favorites before submitting your request
  • Favorited forms can be found by selecting Services -> My Favorites on the FSP homepage ribbon
• Use Support and Quick Links on the FSP homepage to:
  • Check ticket status
  • Submit a support form
  • Access Financial Systems (Concur, FSRC, OAC, PBCS, SMART, Streamlyne, etc.)

After submission, a confirmation email with a ticket ID will be sent. This ticket ID should be used when referencing the request outside the system.

The Finance SSC may request additional information. Replying to notification emails or adding comments to the ticket will update the request.

Ticket status notifications will be sent as processing progresses.

If a ticket has already been closed and an error is discovered, a new request must be submitted detailing the needed corrections.

If the ticket is still open, revisions should be provided by adding a new comment to the existing ticket.

Tickets may be withdrawn to remove them from processing. A withdrawn ticket can be discarded and replaced with a new submission if needed.

When in doubt, submitters are encouraged to contact their assigned SSC Accounting Specialist.