Billing for Other Services (DARBI)

Do not submit these requests when the funds can be exchanged internally via budget transfer. If you only need to bill for goods/services, use a DARBI Billing Information Request instead. If you need to refund an existing bill, use a DARBI Internal Refund Request instead.

1. Start a new SSC Finance Request.
2. Enter the ticket title (include supplier/customer name and amount if applicable), primary unit/school/department, and any additional contacts.
3. Under “I would like to:”, select:: Bill for Goods/Services provided by the Unit/School/Department and choose from the following:
   • DARBI Customer Request
   • DARBI Item Types Request
   • DARBI Sales Person Request
   • DARBI Transaction Type Request 
4. Download and complete the required forms. The forms are available at the Financial Systems Resource Center. If you are also submitting a billing request on the same ticket, select DARBI Billing Information Request, complete the Billing Information form and attach it before submitting. You may also reference the full list of active billing units, customers, transaction types and item types.
5. Attach the completed DARBI form(s) and any supporting documentation

After submission, a confirmation email with a ticket ID will be sent. This ticket ID should be used when referencing the request outside the system.

The Finance SSC may request additional information. Replying to notification emails or adding comments to the ticket will update the request.

Ticket status notifications will be sent as processing progresses.

If a ticket has already been closed and an error is discovered, a new request must be submitted detailing the needed corrections.

If the ticket is still open, revisions should be provided by adding a new comment to the existing ticket.

Tickets may be withdrawn to remove them from workflow. A withdrawn ticket can be discarded and replaced with a new submission if needed.

When in doubt, submitters are encouraged to contact their assigned SSC Accounting Specialist.