Finance Service Portal Support Form

REMINDER: Support Requests are routed to the Finance Strategic Initiatives team for review and resolution. If your request is not support-related, please submit your request using the appropriate form within the Finance Service Portal.

Questions or training requests regarding Financials in the Cloud (FITC) or Concur (travel) should be directed to fin411@ku.edu. Additional information related to FITC and Concur training and resources can be found at https://controllersoffice.ku.edu/finance-help-desk.

Use this form to do the following as it relates to the Finance Service Portal (FSP):

	Category	Description
1	Ask a General Question	Submit a general question
2	Provide Feedback	Highlight what is working well or can be improved within the Finance Service Portal
3	Request FSP Desk-Side Training	Request desk-side training on the functionality of the Finance Service Portal
4	System Issues	Notify of issues related to the Finance Service Portal
5	FSP Access Request	Request access to the FSP (e.g., on behalf of new hire)
6	Missing Form/Service	Details outlining nature of missing form/service request
7	Other	Please Explain

Request Service

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Finance Service Portal Support Form

Use this form to do the following as it relates to the Finance Service Portal (FSP):