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E-Commerce Request
E-Commerce Request
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ATTENTION: Please read this carefully. Start filling out the form from the beginning and the fields will adjust as you make your choices. Remember, most fields are mandatory, so try to complete as many as possible. If a field doesn't apply to your situation, please answer "N/A". We appreciate your cooperation.
Location
KU Main Campus
KURES
KUMC
What do you need help with?
Forgot Password/Locked Out in Touchnet
TouchNet Payment Refund
Add New User
Modify/ Delete a User in Touchnet
Create a Form on Your Website (I.e., Registration Form, etc.)
Create or Edit a Commerce Store to Sell Products (Touchnet)
Hardware Request- (New Terminal or other Questions)
Don't know where to start? Do you have questions or need further help? Click here!
TouchNet Department name
UStore or USite name
Customer name
Original charge date
(mm/dd/yyyy)
TouchNet refunds must be processed within 364 days of the original payment date.
TouchNet Reference Number
Original charge amount
Refund type
Refund type
Full refund
Partial refund
Partial refund amount
Who is the user needing access?
What uStore or uPay site does the user need access to?
What is their email?
Please provide any comments, justifications, or information. What do you want to accomplish?
Please provide and information, justifications, or any comments that you feel could assist us in completing your ticket.
Do you wish to create a new eCommerce site or make changes to an existing uStore?
New Store (New eCommerce Activity)
Make Changes to Existing uStore
Website contact?
What is the Name of the event?
Event begin date
(mm/dd/yyyy)
Event end date
(mm/dd/yyyy)
When is your expected GO LIVE date?(mm/dd/yyyy)
(mm/dd/yyyy)
When does your form close? (estimate mm/dd/yyyy)
Website address for this eCommerce activity?
This e-commerce is needed for?
A one-time event activity
Various/ongoing payment opportunities
What fields do you wish to capture?
(I.e., first name, last name, email address, etc.) Place an asterisk (*) next to the fields that are required.
Does anyone need access to submissions? If so, please list users.
Does anyone need to be emailed when the form is submitted? If so, please enter email addresses.
Is this form for donations? (Fund 725 is a KUEA fund account, and you must contact KUEA)
No
Yes
Have you contacted KU Endowment?
No
Yes
Does eCommerce need to integrate with a third party software application? Please describe.
Payment options - choose all that apply
Payment options - choose all that apply
Mastercard
Visa
Discover
American Express
What fund, cost center and account should be used to collect revenue from credit card transactions?
Please enter funding, cost center, account and CF1
Who should receive the monthly credit card statement for this merchant account?
Who from your department needs access to TouchNet for the merchant account?
Can you provide a URL of a previous form?
Additional Information
Provide any additional details relevant to this request.
Other Fields
Your name
Your first name
Your last name
Your email address