Email Encryption - Information and Setup

KU IT & Microsoft both provide email encryption to university users. Users need to be aware of the limitations around Microsoft Encryption and when it should not be used.

  • Microsoft Encryption - Basic Encryption
    • Available to all active students, faculty and staff
    • No additional setup required
    • Should not be used to transmit any PII, Confidential, or other Sensitive Data
  • InCommon Encryption - Enhanced Encryption
    • Available to all active students, faculty and staff
    • Requires additional setup
    • Should be used when transmitting PII, Confidential or other Sensitive Data
    • Only works between KU <-> KU email addresses

These are the individual processes that must be completed to ensure your InCommon email encryption is working. In some situations additional steps may need to be taken when a user is unable to send encrypted email to specific people. This information can be found in the "troubleshooting section" 

Things to Know

Step 1: Requesting an email encryption certificate

Step 2: Installing Email Encryption Certificate

Step 3: Configuring Outlook Client

Step 4: Sending Encrypted Email

Troubleshooting Encryption Issues