- Open your KU email in the browser via https://outlook.office.com.
- Enter your KU email address. This will route you to the KU single sign-on (SSO) screen.
- Log in to your KU account using your KU Online ID and password.
- Click the Settings icon in the upper right corner of the Outlook website.
- Choose Mail in the Settings sidebar that opens on the right.
- Selected Forwarding from the settings options.
- Click the checkbox next to Enable forwarding and enter your desired forwarding location. Copies of forwarded messages will be retained in your KU mailbox, regardless of if you've selected the Keep a copy of forwarded messages checkbox. If you want those messages removed from the KU mailbox, you will need to log in and delete them manually.
- Click Save. Once you've clicked this button, the option to save will disappear, but the Settings box will stay open. If you have no other settings you want to change, close the settings box by clicking the X in the upper right corner of the box.
At this stage, your email will begin to forward to the designated location as they arrive. If you decide that you want to remove or modify the forwarding, you can go into the OWA settings to either change the forward destination or deselect Enable forwarding.
Within a few hours of setting up email forwarding, you will receive an email at the forwarded email account alerting you to the setup of the forwarding and your responsibilities.
Please note: If you are leaving KU, email forwarding will work for only 30 days after the point when your access is disabled. After this point the mailbox will be deleted and forwarding will cease.