Email - POP and IMAP Settings (Uncommon)

Summary

KU IT Strongly Recommends that email clients be configured to access KU Email using an Exchange/ActiveSync connection. Some applications will ask for Exchange endpoints in order to sync emails or calendar items. More information on Exchange endpoints can be found at the links below.

If you wish to configure your KU email using POP or IMAP, use the following settings in your email client. The outgoing SMTP settings are the same for both POP and IMAP configurations. As of 9-29-2022, email clients must support OAuth or OAuth 2.0. We recommend users use the Outlook application. All other clients are unsupported.

Email Address

primaryEmail@ku.edu

Username

 KUOnlineID@home.ku.edu

Password

your KU password

 

Incoming

 Outgoing

POP Settings

  • Server name: outlook.office365.com
  • Port: 995
  • Encryption method: SSL

SMTP Settings

  • Server name: smtp.office365.com
  • Port: 587
  • Encryption method: TLS*

IMAP Settings

  • Server name: outlook.office365.com
  • Port: 993
  • Encryption method: SSL

* Some clients may need to have the Encryption method set as STARTTLS.

Once you have configured your email using POP or IMAP, you can use these general instructions to configure an LDAP connection to the KU Address Book (assuming you have set up access to the KU Address Book through directory.ku.edu):

Setting

Configuration

LDAP directory server

whitepages.ku.edu

SSL

On

Port

636

Search Base

ou=people,dc=kc,dc=edu

The new settings should be on the resulting screen:

Name

KU Global Address List*

Server

gc.home.ku.edu*

Use SSL

box checked

Port

636*

Search Base

DC=home,DC=ku,DC=edu*

Scope

Subtree*

Authentication

Simple

User Name = home/username

  • Type home/ followed by your email username

  • If that does not work, try username@home.ku.edu

Password = KU password

 

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