KU IT Strongly Recommends that email clients be configured to access KU Email using an Exchange/ActiveSync connection. Some applications will ask for Exchange endpoints in order to sync emails or calendar items. More information on Exchange endpoints can be found at the links below.
If you wish to configure your KU email using POP or IMAP, use the following settings in your email client. The outgoing SMTP settings are the same for both POP and IMAP configurations. As of 9-29-2022, email clients must support OAuth or OAuth 2.0. We recommend users use the Outlook application. All other clients are unsupported.
| Email Address |
primaryEmail@ku.edu |
| Username |
KUOnlineID@home.ku.edu |
| Password |
your KU password |
|
|
Incoming
|
Outgoing |
|
POP Settings
- Server name: outlook.office365.com
- Port: 995
- Encryption method: SSL
|
SMTP Settings
- Server name: smtp.office365.com
- Port: 587
- Encryption method: TLS*
|
|
IMAP Settings
- Server name: outlook.office365.com
- Port: 993
- Encryption method: SSL
|
* Some clients may need to have the Encryption method set as STARTTLS.
Once you have configured your email using POP or IMAP, you can use these general instructions to configure an LDAP connection to the KU Address Book (assuming you have set up access to the KU Address Book through directory.ku.edu):
| Setting |
Configuration |
| LDAP directory server |
whitepages.ku.edu |
| SSL |
On |
| Port |
636 |
| Search Base |
ou=people,dc=kc,dc=edu |
The new settings should be on the resulting screen:
| Name |
KU Global Address List* |
| Server |
gc.home.ku.edu* |
| Use SSL |
box checked |
| Port |
636* |
| Search Base |
DC=home,DC=ku,DC=edu* |
| Scope |
Subtree* |
| Authentication |
Simple
User Name = home/username
- Type home/ followed by your email username
- If that does not work, try username@home.ku.edu
Password = KU password
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