In order to begin the review and approval process to add a KU-external member to a Teams shared channel, contact your technical support representative or submit a service ticket with the following information:
- Names and email addresses of the individual(s) you wish to add to the shared channel.
- Description of why these individuals need shared channel access.
- Description of what information they will be accessing and type. Examples of information types are include below, and a full list is available at: https://policy.ku.edu/sites/policy.ku.edu/files/docs/APPENDIX-1-data-classification.pdf.
- Level I – Confidential Information: High risk of significant financial loss, legal liability, public distrust, or harm if this data is disclosed (student information FERPA, health information HIPAA, personally identifiable information PII, etc.).
- Level II – Sensitive Information: Moderate requirement for Confidentiality and/or moderate or limited risk of financial loss, legal liability, public distrust, or harm if this data is disclosed (audit information, competitive business information, security incident information, etc.).
- Level III – Public Information: Low requirement for Confidentiality [information is public] and/or low or insignificant risk of financial loss, legal liability, public distrust, or harm if this data is disclosed (annual reports, course offerings, University directory information, etc.).
- What is the business or organization the individual(s) are associated with?
- Business or organization contacts:
- Business contact name and email address (if different from those individual(s) listed above).
- IT contact name and email address (if available).
- IT security contact name and email address (if available).
Once the information above is received, your support representative will request the necessary changes and respond with updates as your request is under review and approval.