Student Housing Internet Services

Summary

For details on all KU Student Housing buildings, please visit: https://housing.ku.edu.

Residence & Scholarship Halls, Jayhawker Towers, and Stauffer Apartments

• Internet Provider: Boldyn

• Support Contact: 855-643-2149

• Common Issues: No Internet service, intermittent connectivity

• Support Notes:

  • Boldyn handles all Internet-related issues in these buildings.

  • KU IT does not support Jayhawk services in these buildings, as they are reserved for KU employees and KU-purchased devices.

Sunflower and Hawker Apartments

• Internet & CATV Provider: Midco

• Support Contact: 1-800-888-1300

• Common Issues: No Internet, missing channels, broken jacks, intermittent service

• Support Notes:

• Midco handles all Internet and CATV issues.

Naismith Hall

• Student support inquiries should be directed to KU Student Housing Leadership (e.g., contacting their RA).

Note: For students asking about specific building services (example: availability of wired connections), refer to the "Services Available by Building" resource below. This resource has been provided by Apogee and may not be 100% accurate.