Zoom - Support

If you see the error message below, we recommend taking the following steps. 

 

1. Sign in to your Zoom accout at kansas.zoom.us
    
2. Click Profile on the left side of the screen
   
    
3. Scroll down to the section labelled Other
    
4. Click Delete
   
    
5. Close out of any running Zoom applications on your computer
    
6. Uninstall the Zoom Client and any associated add-ins
    
7. Reinstall the Zoom Client following the instructions in Install
    
8. Open the Zoom Client and sign in follwoing the instructions in Login.
    
9. Click Re-connect to calendar
   
    
10. Choose Office 365 then click Next
    
     
11. Click Authorize
    
     
12. In the Profile menu, scroll down tot he section labelled Other you should see the screen below
    
     
13. Relaunch the Zoom application. At this point the error should be cleared, and functionality restored.