Software - Installing Software on a KU-Managed and Personal Devices

The IT Software and Services Catalog details what software and services you are eligible to receive as a student, staff, faculty, or guest of the University of Kansas. If you are a faculty or staff member and your device is managed by KU, first try installing software using the steps within section "KU-Managed Device - Mac Self Service" or "KU-Managed Device - Windows Software Center" below. 

For complete details on how to use the catalog and navigate its features, continue reading below.​​​

1. To begin searching the catalog, navigate to: https://technology.ku.edu/catalog.

2. Software and services are listed in a scrollable list, ordered by title, and include the following information:

   1. Title: software or service product's name.

   2. Platforms: what operating system the software or service can be run on or requires.

   3. Description: what function the software or service performs.

   4. Categories: what searchable category a piece of software or service is included within.

      • See step 3 below for more information.

3. At the top of the catalog page, there is both a search field and a categories field to filter the list. Type in the name of a software or service in the search field and/or click: Any to select a category to filter by, then click: Apply to refine your search.
   

4. To see additional information for a software or service, click its Title.
   

5. A new web page will open that provides the software or service product's description, including KU-specific information. It also lists any associated costs for the product, subscription details, or discounts. The left side of the page contains a list of who is eligible to receive a software license or service and what platforms support them.

6. Scroll down to the Access section of the page to find additional information, including how and where you can access a product or service. 

   • Any restrictions for software licensing or access will be listed, including eligibility to access for subgroups such as: undergraduate students, graduate students, undergraduate student workers, graduate student workers, etc.

• If you are faculty or staff and your device is managed by KU, try installing software using the steps within section "KU-Managed Device - Mac Self Service" or "KU-Managed Device - Windows Software Center" below first.

• If the software can be downloaded from the KU Software Web Store: https://kusoftware.ku.edu/shop/, you will be directed to access it there.

• If the software must be downloaded from the software manufacturer, you will be directed to access it there.

• If the software can't be downloaded for free from the manufacturer, contact your IT representative and refer to the article: Technology Purchases - Basics and How to Buy for instructions on how a purchase can be made.

7. Further down the page, you will find information about how to receive support for the software or service product, along with links to any available training and tutorials, if applicable.

To continue browsing the software and service catalog and return to the catalog home page, press the back button in your web browser.

Any KU student, faculty, or staff can download software from the Software Store. If you’re faculty or staff and your device is managed by KU, try to install software using the steps within “KU-Managed Device - Mac Self Service” or “KU-Managed Device - Windows Software Center” below before downloading from the Software Store.

For additional information about where you can download a specific software application, read above within section "Any Device - Technology Catalog Information Lookup" to find where that software is available.

1. To begin downloading software from the store, navigate to the KU Software Store: https://kusoftware.ku.edu, then click: Login with KU Online ID. Enter your single sign-on information if prompted.

• If you are a KUMC faculty or staff member or KU alumni, enter your email and password on the right, then click: Login.

• If you are a KUMC faculty or staff member or KU alumni and have forgotten your password or need account assistance, click: Forgot Password?. If you need further assistance, contact the IT Help Desk.

2. Scroll to the software you wish to install in the list and click its entry.

3. Click: Add to Cart.

4. Click: Finish & Download.

5. The My Software page will open and your order history will be listed, including your recent software purchase. Click the installation package that matches your computer's operating system (MacOS, Windows, etc.) to download the software installer.

6. Once the download is complete, open the location on your device where it was saved, typically the Downloads Folder. 

Follow the on-screen installation instructions to complete the software install. Then, open the software from your computer’s search bar or applications folder.

Faculty and staff versions of software are installed on KU-managed devices through the Self Service app and include licensing and activation all-in-one. Faculty or staff members who would like to install software on a non-KU-managed device should follow the steps within either section “Any Device - Software and Services Catalog Information Lookup” or section “Any Device - Software Store” above.

1. To begin installing software, click the Applications icon in your dock.

2.  In the Applications search bar, type: self service, then click its entry in the list of results.

3.  Scroll to the software you want to install, then click: Install beneath its entry.

   • A blue circle will show the status of the install and the installation may take a few minutes to complete.

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4. Once the software is installed, return to the Applications window, click the search bar, type the software's name, then click its name in the list of results to open it.

• The newly installed software is activated and is ready for use.

Faculty and staff versions of software are installed on KU-managed devices through the Software Center app and include licensing and activation all-in-one. Faculty or staff members who would like to install software on a device that KU does not manage should follow the steps within either section "Any Device - Software and Services Catalog Information Lookup" or section "Any Device - Software Store" above.

1. To begin installing software, click the search bar at the bottom of the screen, type: Software Center, then click its entry in the list of results.

2. When Software Center opens, within Applications, scroll to the name of the software you wish to install, then click its icon.

3. Click: Install.

• Installation progress will be displayed to the right of the Install button.

4. Once the software is installed, click the search bar, type the software name, then click its entry in the list of results.

The newly installed software is activated and ready for use.