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NOC After Hours
NOC After Hours
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Is this for a Password Reset or for DUO Support?
Duo Support
Password Reset
Self Service
Users may be able to recover their account by visiting KU Account Recovery and using either their challenge questions or recovery email. Users with locked accounts or without configured recovery options will not be able to complete this process. Please be sure to provide alternate contact information before submitting your request.
How can we help you with DUO?
New Phone or Replacement Phone
Phone Number Change
Hardware Token Request
Phone Number Change
This request requires that we verify your identity. Please call us at 785-864-8080 after submitting this form.
Token Request
After submission we will prepare a token for your account, and reach out to you with additional information.
Alternate Contact Information (Phone, Email)
This is used to ensure the help desk has a way to communicate with you after submitting the form.
Additional Information
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
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Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code