Account Access & Security

User Info

Self Service
Users maybe able to recover thier account by going to https://reset.ku.edu and answering thier challenge questions or using thier recovery email. Users with locked accounts, or that have no recovery options will not be able to complete this process. Please besure to include alternate contact information before submitting your form.
Phone Number Change
This request requires that we verify your identity. Please call us at 785-864-8080 after submitting this form.
Token Request
After submission we will prepare a token for your account, and reach out to you with additional information.
This is used to ensure the help desk has a way to communicate with you after submitting the form.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.

Other Fields

Your name
Verification Code