Zoom - Support

If you see the error message below, we recommend taking the following steps. 

1. Sign in to your Zoom account at: https://kansas.zoom.us.

2. Click: Profile on the left side of the screen.
   

3. Scroll down to the section labelled Other.

4. Click: Delete.
   

5. Close out of any running Zoom applications on your computer.

6. Uninstall the Zoom Client and any associated add-ins.

7. Reinstall the Zoom Client following the instructions in Install.

8. Open the Zoom Client and sign in following the instructions in Login.

9. Click: Re-connect to calendar.
   

10. Click: Microsoft 365, then click: Next.
    

11. Click: Authorize.
    

12. In the Profile menu, scroll down to the Other section.

• Checkmarks should now appear next to Calendar Read and Write.

  

13. Relaunch the Zoom app. The error should be cleared and functionality restored.