The instructions here will aid users in installing and activating the IBM SPSS software found in the software store https://kusoftware.ku.edu.
SPSS 29 – Installation
Windows
- Log in to the KU Software Store at https://kusoftware.ku.edu.
- Click My Software in the upper right to view your purchased software.
- Select SPSS 29 - Windows.msi. This will initiate the download for the SPSS 29 installer file of the same name with your online ID prepended, e.g. j123h456-IBM SPSS Statistics 29.msi. Leave this page open in your browser, as you will need to come back to it to get the license key at the end of the setup process.
- Open the folder where the file has been saved. Depending on your browser and computer settings, you may have been prompted on where you want to save it, or it may be located in your Downloads folder. (The latter is the most common place to find downloaded files.)
- Double-click the file to start the installation process.
- Click Next on the IBM SPSS Statistics installation wizard.
- Select I accept the terms in the license agreement. Click Next when you are ready to proceed
- Click Next,
- Click Install to begin the installation process. Your computer will prompt you to allow the app to make changes to your device — click Yes to proceed.
- Wait while the installation continues; it may take several minutes.
- If User Account Control asks to allow app to make changes to your device, click Yes.
- Leave Start IBM SPSS Statistics now selected and click Finish once the installation wizard shows that it has completed. This will launch the SPSS software, with a splash icon in the middle of the screen.
- See Activation panel below for steps on how to activate your license once SPSS launches.
SPSS 29 - Activation
Windows
You'll be prompted to activate the software the first time you launch SPSS 29 after installation. If you are not already signed into theKU Software Store at https://kusoftware.ku.edu and open My Software, please do so before continuing.
- Click the SPSS 2024 License Keys link.
- Select the key beside SPSS 29 and copy the text by pressing Ctrl + C on your keyboard, or right-clicking with your mouse and selecting Copy.
- Launch SPSS 29, if you haven't already launched it as part of the installation process detailed in the respective panel above.
- Click Launch License Wizard when the Activate IBM SPSS Statistics window opens.
- You may be prompted by your computer to allow the app to make changes to your device — click Yes to proceed.
- Leave Authorized user license selected, and click Next.
- Click the box labeled Enter Code and paste the license code from step 2, either by pressing Ctrl + V on your keyboard or right-clicking in the box with your mouse and selecting Paste.
- Click Add. This will add the code to the larger box below.
- Click Next.
- You will see the authorization in progress, followed by a notice that the authorization has succeeded. Click Next.
- You will see the details of the license you entered, including when it will expire. Click Finish.
- After a moment, you may be prompted by Windows Defender that IBM SPSS Statistics requests permissions to communicate on specific types of networks. Select the networks you want the application to communicate on (such as Private and Domain, as shown below) and click Allow.
To launch SPSS 29, open the Start Menu and scroll down to the I section of your applications list. Click the folder named IBM SPSS Statistics to see the application.
SPSS 30 - Installation
Windows
- Log in to the KU Software Store at https://kusoftware.ku.edu.
- Click My Software in the upper right to view your purchased software.
- Select SPSS 30- Windows.msi. This will initiate the download for the SPSS 29 installer file of the same name with your online ID prepended, e.g. j123h456-IBM SPSS Statistics 30.msi. Leave this page open in your browser, as you will need to come back to it to get the license key at the end of the setup process.
- Open the folder where the file has been saved. Depending on your browser and computer settings, you may have been prompted on where you want to save it, or it may be located in your Downloads folder. (The latter is the most common place to find downloaded files.)
- Double-click the file to start the installation process.
- Click Next on the IBM SPSS Statistics installation wizard.
- Select I accept the terms in the license agreement. Click Next when you are ready to proceed
- Click Next,
- Click Install to begin the installation process. Your computer will prompt you to allow the app to make changes to your device — click Yes to proceed.
- Wait while the installation continues; it may take several minutes.
- If User Account Control asks to allow app to make changes to your device, click Yes.
- Leave Start IBM SPSS Statistics now selected and click Finish once the installation wizard shows that it has completed. This will launch the SPSS software, with a splash icon in the middle of the screen.
- See Activation panel below for steps on how to activate your license once SPSS launches.
SPSS 30 - Activation
Windows
You'll be prompted to activate the software the first time you launch SPSS 29 after installation. If you are not already signed into theKU Software Store at https://kusoftware.ku.edu and open My Software, please do so before continuing.
- Click the SPSS 2024 License Keys link.
- Select the key beside SPSS 30 and copy the text by pressing Ctrl + C on your keyboard, or right-clicking with your mouse and selecting Copy.
- Launch SPSS 30, if you haven't already launched it as part of the installation process detailed in the respective panel above.
- Click Launch License Wizard when the Activate IBM SPSS Statistics window opens.
- You may be prompted by your computer to allow the app to make changes to your device — click Yes to proceed.
- Leave Authorized user license selected, and click Next.
- Click the box labeled Enter Code and paste the license code from step 2, either by pressing Ctrl + V on your keyboard or right-clicking in the box with your mouse and selecting Paste.
- Click Add. This will add the code to the larger box below.
- Click Next.
- You will see the authorization in progress, followed by a notice that the authorization has succeeded. Click Next.
- You will see the details of the license you entered, including when it will expire. Click Finish.
- After a moment, you may be prompted by Windows Defender that IBM SPSS Statistics requests permissions to communicate on specific types of networks. Select the networks you want the application to communicate on (such as Private and Domain, as shown below) and click Allow.
To launch SPSS 30, open the Start Menu and scroll down to the I section of your applications list. Click the folder named IBM SPSS Statistics to see the application.
Activation By Email
If you lose internet connection while activating SPSS/AMOS, you may see the error below. You can activate this software via email as a work around if you are unable to connect to the internet. These instructions assume you have gone through the initial activation steps from the respective panels above, and have the license key ready from the My Software page of the KU Software Store (see activation panel for your software above for details).
- Click Next at the error screen.
- Click Copy to copy the email body.
- Open your email app. If you don't have internet access on your device, you can paste the email body text into a notepad text file, move the txt file onto a USB drive, and move that to a different device that has internet and email access.
- In the To field, type spssls@us.ibm.com.
- In the Subject line, type "License Authorized" including the quotations.
- Paste the email text you copied earlier into the body of the email. Ensure it is exactly the same as the text provided in the authorization window from the previous step.
- Send the email.
- You should then receive an email response from the automated system. It can take anywhere from a few minutes to several hours for the email response to come in. If after 24 hours you haven't received anything, try sending the email again, ensuring that you are don't have any typos or differences from the copied text.
- Copy the license string in the email (everything to the left of #).
- Return to the Authorization Wizard and click Finish if you haven't already.
- Restart the Authorization Wizard and proceed until you get to the Enter Codes page.
- This time, add both the license key from SPSS 2024 License Key under My Software, as well as the license string copied from the email, by pasting them one at a time and clicking Add.
- Once you can see that they're both added in the lower box, click Next.
- You should then see this output. As long as the license key and license string you entered in the previous few steps are correct, you can ignore the errors. Click Next.
- Ignore the new email prompt on this page, and click Finish.
- Click Restart to restart SPSS/AMOS and apply the license.
- SPSS/AMOS should then start up normally.
SPSS Support Information
If you have questions or issues with SPSS beyond installation and starting it up, you'll need to reach out to IBM Support directly for assistance. The best course of action for support is:
- Go to https://www.ibm.com/mysupport/s/?language=en_US.
- Select Open a Case.
You may need to create an IBM account if you don't already have one.
KU's IBM Customer Number (ICN): 9152774
Support Website: https://www.ibm.com/support/home/
General Contact Information: http://www.ibm.com/planetwide/us/