Desktop and Mobile Computing

Desktop and mobile device support, printing and scanning, software and applications.

Articles (40)

Adobe Acrobat - Performing Optical Character Recognition (OCR)

Converting images that display text into searchable and selectable text within PDFs.

Adobe Creative Cloud - Access and Installation

Adobe Express - Access

ArcGIS - Access and Installation

EndNote - Installation

Export Controls - Travel Laptops (Employee Only)

ImageNow - Backup ImageNow Printer or Scanner Capture Profiles

International Travel - Cell Phone Management Guide

IT Software and Services Catalog - Navigation

Using the IT catalog site, getting information on software and IT services, and how to access software and services.

KU Anywhere - Setup

KU Anywhere - Support

Library Checkout Laptop - Temporary Admin Rights

Managed Devices - KU Laptops and Desktop Workstations

Maplesoft - Access and Installation

MathWorks MatLab - Access and Installation

Microsoft 365 - Admin Approval for Additional Apps

Microsoft Office - Installation and Activation

Microsoft Office - Troubleshooting

Microsoft Remote Help - Getting Help from IT Support

Connecting with IT Support using Microsoft Remote Help for remote assistance.

Minitab - Access and Installation

Multi Function Device (MFD) - Supply Ordering

PaperCut - Printing Funds

PaperCut - Public Printing

PaperCut - Re-Authenticating to MFD on macOS

PaperCut - Web Print FAQ

Personal Devices - KU Services on Phones, Laptops, and Desktops

Printing and Scanning - Information and Locations

QtiPlot - Access and Installation

Read&Write - Access and Installation

Remote Desktop - How to Access Remote Devices

SAS - Installation and Renewal

SigmaPlot - Installation

Sonia (School of Social Welfare) - Access and Information

SPSS - Download, Installation, and Activation

Install, license, and activation information for faculty, students, and staff's Mac and Windows devices.

SPSS: Amos - Download, Installation, and Activation

Downloading, installing, and activating SPSS Amos on a Windows computer.

Student Housing Portal - FAQ

Tableau - Information

Web Browser - Troubleshooting Tips for Desktops and Laptops

Web Browser - Troubleshooting Tips for Mobile Devices

Windows App (Microsoft Virtual Desktop) - Installation and Use