IT Accessibility, change management, communication, documentation, service delivery, support, project management, and training.
Articles (5)
Accessing, navigating, and viewing knowledge articles in the KU IT Central Knowledge Base.
Accessing the request form, completing it, and submitting IT KB requests.
How and when the campus public or IT vendor should submit and communicate a needed IT environment change.
Submitting an IT environment change to KU IT and next steps collaboration and communication.
Where and how to access the KU chatbot, Jay Bot.