IT Professional Services

IT Accessibility, change management, communication, documentation, service delivery, support, project management, and training.

Articles (5)

IT Change Management - Campus Public IT Environment Change Submission

Submitting an IT environment change to KU IT and next steps collaboration and communication.

IT Change Management - Vendor Submission Guidelines

How and when an IT vendor should submit and communicate a needed IT environment change.

IT Knowledge Base - Navigating Articles and Search

Accessing, navigating, and viewing knowledge articles in the KU IT Central Knowledge Base.

IT Knowledge Base - Submitting Knowledge Base Requests

Accessing the request form, completing it, and submitting IT KB requests.

Jay Bot - Using the KU Chatbot

Where and how to access the KU chatbot, Jay Bot.