IT Accessibility, change management, communication, documentation, service delivery, support, project management, and training.
Completing DubBot training and requesting access to the website quality assurance and accessibility monitoring tool.
Contacts, service offerings, and definitions for Organizational Change Management (OCM) and Technical Change Control (TCC).
Accessing, navigating, and viewing knowledge articles in the KU IT Central Knowledge Base.
Accessing the request form, completing it, and submitting IT KB requests.
Submitting an IT environment change to KU IT and next steps collaboration and communication.
Where and how to access the KU chatbot, Jay Bot.