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Email Encryption - Exporting InCommon Email Certificate

  1. Knowledge Base
  2. Information Security
OneDrive account.   Locate the saved InCommon certificate. The file should be saved in either the pfx format (if exported from Windows) or the p12 format (if exported from macOS).   Click

Windows App (Microsoft Virtual Desktop) - Installation and Use

  1. Knowledge Base
  2. Desktop and Mobile Computing
Do not save to virtual machine. Save to OneDrive or Personal Storage. For instructions on saving files please see the Saving files in Windows App panel below. Install Windows App

Microsoft Teams - General Use

  1. Knowledge Base
  2. Communication and Collaboration
Adding Files Open a channel that you want to add files to.   Click Files in the top bar.   Click the Upload dropdown.   Select

Shared Spaces - Reserving a Room, Conference Room, or Space

  1. Knowledge Base
  2. Communication and Collaboration
/sites/silc.drupal.ku.edu/files/docs/Leaderbits/university_events.pdf JRP and Robinson - http://soe.ku.edu/facilities/rooms Libraries Instruction Room - http://lib.ku.edu/classroom-reservations

Microsoft Teams - Adding Non-KU External Members to Shared Channels

  1. Knowledge Base
  2. Communication and Collaboration
://policy.ku.edu/sites/policy.ku.edu/files/docs/APPENDIX-1-data-classification.pdf. Level I – Confidential Information: High risk of significant financial loss, legal liability, public distrust, or harm if

Microsoft Outlook - Changing Default Browser Links in Emails

  1. Knowledge Base
  2. Communication and Collaboration
application, click File.   Click Options.   Click Advanced.   Select the browser you want to use in the drop-down menu of Open hyperlinks from Outlook in:

Email and Collaboration Services

  1. Services
  2. Communication and Collaboration
information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration. ... information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.

SAS - Installation and Renewal

  1. Knowledge Base
  2. Desktop and Mobile Computing
of the installation window to see the "Next" button on some screens that have a lot of content. If you have trouble extracting this file, you may need to install an alternative extraction software

ArcGIS - Access and Installation

  1. Knowledge Base
  2. Desktop and Mobile Computing
software will no longer be available starting June 2025. Please switch to ArcGIS Pro. After the software has been purchased, download the .exe and .zip files from the My Software section of https

MailMan - Management, Setup, and Subscriptions

  1. Knowledge Base
  2. Communication and Collaboration
. Step #2: Saving .txt file sent via email To save the email as a .txt file to use for removing members: With the email open in Outlook, go to File > Save As > and choose the .txt (Text

Knowledge Base - Article Titles Changed During Move to TeamDynamix

  1. Knowledge Base
  2. IT Professional Services
File Faculty Insight Faculty Insight - Information File & Folder Sharing (OneDrive, Sharepoint & Teams) Sharing - Files and Folders in OneDrive, SharePoint, and Teams

KU Account - Changing and Managing Your Profile Picture

  1. Knowledge Base
  2. Information Security
, this will be a generic profile image.   Click Upload a new photo to select an image file from your computer file. You will have an option to zoom in and out on the image; the corners of a

Departmental Shared Mailbox - Setup and Access

  1. Knowledge Base
  2. Communication and Collaboration
navigation pane. You will also be able to view the shared mailbox calendar in Outlook. Outlook - Mobile App For accounts migrated to the cloud, the Outlook mobile application offers

BitLocker - Finding Recovery Keys on Personal Devices

  1. Knowledge Base
  2. Information Security
related to your computer.   On a USB flash drive: Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.

SPSS - Installation and Activation

  1. Knowledge Base
  2. Desktop and Mobile Computing
where you want to save it, or it may be located in your Downloads folder. (The latter is the most common place to find downloaded files.)   Double-click the file to start the installation