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Microsoft Office - Troubleshooting

  1. Knowledge Base
  2. Desktop and Mobile Computing
.   Use command+click to select all of the Microsoft products.   Ctrl+click an application you selected and click Move to Trash. Remove Files from your user Library

Printing and Scanning - Information and Locations

  1. Knowledge Base
  2. Desktop and Mobile Computing
additional settings for scanning multi-page documents and scanning in multiple files/accounts, which are covered in more detail below.|   Tap Start.   Wait while the scan

AspenONE - Installation

  1. Knowledge Base
  2. Desktop and Mobile Computing
-Aspen-V14-ENG). This may take several minutes depending on your hardware.   Open the a123b456-Aspen-V14-ENG folder to view the AspenONE installation files.   Right-click

SPSS: AMOS - Installation and Activation

  1. Knowledge Base
  2. Desktop and Mobile Computing
browser.   Click the SPSS 2024 License Keys link while the MSI file downloads.   Open the downloaded file; most browsers will automatically save the file

Microsoft Outlook - Identifying Your App's Version

  1. Knowledge Base
  2. Communication and Collaboration
16.89.3.  Windows Open Microsoft Outlook.   Click on File in the top left hand corner.   Click on Office Account.   View your Office in the Product

Microsoft SharePoint - Information for Collaboration

  1. Knowledge Base
  2. Communication and Collaboration
, share files, and more. SharePoint provides: Online collaboration and project management tool for work teams and other groups. An online forum where people with common interests can share

EndNote - Installation

  1. Knowledge Base
  2. Desktop and Mobile Computing
your computer, Clarivate recommends that you back up any EndNote files and uninstall that version.   Click EndNote21Installer.dmg to download the installer for EndNote to your computer

Zoom - Setup and Access

  1. Knowledge Base
  2. Communication and Collaboration
  Software installation is now complete Windows Go to https://zoom.us/download   Click Download (64-bit)   Run the downloaded file, called

Zoom - Calendar Configuration

  1. Knowledge Base
  2. Communication and Collaboration
 New Event   Click Zoom,    then Settings   Click SSO at the bottom right of the screen.   Enter kansas in the filed beside .zoom.us

KU Anywhere - Setup

  1. Knowledge Base
  2. Desktop and Mobile Computing
automatically to your Downloads folder. The following instructions assume the file is located in your Downloads folder.   Open your Downloads folder.   Right-click the AnyConnect archive file

Personal Devices - KU Services on Phones, Laptops, and Desktops

  1. Knowledge Base
  2. Desktop and Mobile Computing
locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file. Mac OS Pram Reset   User's configuration

Respondus Lockdown Browser - Installation

  1. Knowledge Base
  2. Teaching and Learning
the downloaded file by clicking on it. The downloaded file can be found in your Downloads folder.   Click Yes.   Choose Language as English.   Select I accept

Microsoft Office - Installation and Activation

  1. Knowledge Base
  2. Desktop and Mobile Computing
the Microsoft Office installer package.   On the screen that follows, under Office app & devices click Install Office.   Click Allow.   Navigate to the file's download

Adobe Creative Cloud - Access and Installation

  1. Knowledge Base
  2. Desktop and Mobile Computing
.    Locate the dmg file in Finder. Typically this is in the Downloads folder.   Open the file, and allow access to Adobe Creative Cloud when prompted. Your

Microsoft Teams - Support

  1. Knowledge Base
  2. Communication and Collaboration
\\MSTeamsand click OK to jump to that folder.   Delete everything from this folder. The quickest way to do this is by pressing Ctrl + A to select all the files, and then pressing the